TY - BOOK AU - Crawford,Frederick A. AU - Mathews,Ryan TI - The Myth of Excellence: Why Great Companies Never Try To Be the best At Everything SN - 0609810014 AV - HF5415.2 .C76 2001 U1 - 658.834 21 PY - 2001/// CY - New York PB - Crown Business KW - Marketing research KW - Case studies KW - Consumer behavior KW - Shopping N1 - Includes bibliographical references (p. 239-241) and index UR - http://www.loc.gov/catdir/bios/random053/2001017344.html UR - http://www.loc.gov/catdir/samples/random045/2001017344.html UR - http://www.loc.gov/catdir/description/random0415/2001017344.html ER -