Schonberger, Richard. <br/><br/>
Building A Chain Of Customers :  Linking business functions to create the World Class Company / 
Richard J. Schonberger. 
 - London :  Guild Publishing,  c1990. 
 - ix, 349 p. :  ill. ;  24 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9780091745998 :  $29.95 
<br/><br/><label>LCCN: </label>89077552  
<br/><br/><label>Subjects--Topical Terms: </label><br/>Organizational effectiveness.<br/>Industrial management.
<br/><br/><label>LC Class. No.: </label>HD58.9  / .S36 1990 
<br/><br/><label>Dewey Class. No.: </label>658.8  / SCH