Williams, Richard L.  1943- <br/><br/>
Essentials of Total Quality Management / 
Richard L. Williams. 
 - New York :  Amacom,  c1994. 
 - x, 106 p. :  ill. ;  26 cm. 
 - The WorkSmart series .
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>0814478336 9780814478332  £9.99 [Publisher's Price] 
<br/><br/><label>LCCN: </label>94004851  
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management.
<br/><br/><label>LC Class. No.: </label>HD62.15  / .W543 1994 
<br/><br/><label>Dewey Class. No.: </label>658.562  / WIL