000			01371pam a2200313 a 4500
001			4820269
003			OSt
005			20240905113113.0
008			891222s1990 nyua b 001 0 eng
010			_a 89077552
020			_a9780091745998 : _c$29.95
040			_aDLC _cDLC _dDLC
050	0	0	_aHD58.9 _b.S36 1990
082	0	0	_a658.8 _220 _bSCH
100	1		_aSchonberger, Richard. _eauthor
245	1	0	_aBuilding A Chain Of Customers : _bLinking business functions to create the World Class Company / _cRichard J. Schonberger.
260			_aLondon : _bGuild Publishing, _cc1990.
300			_aix, 349 p. : _bill. ; _c24 cm.
504			_aIncludes bibliographical references and index.
650		0	_aOrganizational effectiveness.
650		0	_aIndustrial management.
856	4	2	_3Contributor biographical information _uhttp://www.loc.gov/catdir/bios/simon051/89077552.html
856	4	2	_3Publisher description _uhttp://www.loc.gov/catdir/description/simon032/89077552.html
856	4	1	_3Table of contents only _uhttp://www.loc.gov/catdir/enhancements/fy0631/89077552-t.html
856	4	1	_3Sample text _uhttp://www.loc.gov/catdir/enhancements/fy0641/89077552-s.html
906			_a7 _bcbc _corignew _d1 _eopcn _f19 _gy-gencatlg
942			_2ddc _cBK _n0
999			_c1121 _d1121