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020 _a0130122173
020 _a9780130122179
040 _aDLC
_beng
_cDLC
082 _223
_a658.8
_bKOT
100 _aKotler, Philip
_eauthor
245 _aMarketing Management /
_cPhilip Kotler.
250 _aThe Millennium Edition.
260 _aUpper Saddle River ; New Jersey :
_bPrenjtice Hall, Inc.
_c2000
300 _axxxii, 718, [32] p. :
_bcol. ill. ;
_c26 cm.
500 _aCONTENTS<br/><br/>PART 1: UNDERSTANDING MARKETING MANAGEMENT<br/>Marketing in the twenty-first century<br/>Building customer satisfaction, value and retention<br/>Winning markets: Market oriented strategic planning<br/><br/>PART II: ANALYZING MARKETING OPPORTUNITIES<br/>Gathering information and measuring market demand<br/>Scanning the market environment<br/>Analysing consumer markets and buyer behaviour<br/>Analysing business markets and business buying behaviour<br/>Dealing with the competition<br/>Identifying market segments and selecting target markets<br/><br/>PART III: DEVELOPING MARKETING STRATEGIES<br/>Positioning the market offering through the product life cycle<br/>Developing new market offerings<br/>Designing global market offerings<br/><br/>PART IV: MAKING MARKETING DECISIONS<br/>Managing product lines and brands<br/>Designing and managing services<br/>Designing pricing strategies and programs<br/><br/>PART V: MANAGING AND DELIVERING MARKETING PROGRAMS<br/><br/>Managing marketing channels<br/>Managing retailing, wholesaling, and market logistics<br/>Managing integrated marketing communications<br/>Managing advertising, sales promotion, and public relations<br/>Managing the sales force<br/>Managing direct and online marketing<br/>Managing the total marketing effort.
504 _aIncludes bibliographical references and indexes.
650 _aMarketing
650 _aManagement.
942 _2ddc
_cBK
_h658.8
_i1
_kKOT
_m658.8 KOT
_n0
999 _c828
_d828